DFWorks® Document Lifecycle Tracking delivers instant access to a complete history of each piece of mail that passes through your facility. From in-process, to recently mailed, to previously mailed individual pieces, the information is scalable to your needs, delivering detailed information that is accessible onsite and online. And with flexible, customisable reporting, overall performance and delivery analysis provides the information you need to implement process improvements.
No matter the size of your mail facility, the ability to track and provide evidence of its performance is essential. Whether you are a service bureau or do all of your mailing in-house, DFWorks Document Lifecycle Tracking supports integrity audits with proof of process information. Document Lifecycle Tracking constructs a history of events for every piece of mail that moves through your facility and makes that information available to those who need it, when they need it, increasing overall effectiveness by eliminating time consuming searches.
- Easily construct a history of events for individual mail pieces.
- Resolve inquiries quickly with instant access to in-process and recently mailed communications for an individual recipient.
- Improve call center effectiveness by providing individual mail piece details.
- Support integrity audits with proof of process information.