DFWorks® Client Job Tracking

Comprehensive, customisable tracking and reporting for complex customer communications workflows.

DFWorks Client Job Tracking takes the work out of tracking and reporting the status of each individual job, even when jobs are combined with other jobs such as in a White Paper Factory™ environment and/or delivered via multiple channels, such as physical and electronic delivery.

DFWorks Client Job Tracking provides all you need to report on both your batch and document level production workflow. Easily construct a history of events for individual client-level documents, producing customer-level dashboards and reports for individual jobs through completion regardless of distribution channel mix or co-mingling with other jobs.

Bluecrest
Increase efficiency
Increase efficiency
Accuracy
Accuracy
Simplify workflow monitoring
Simplify workflow monitoring
  • Consolidated real-time job tracking information from multiple processing points and production sites to simplify SLA management and performance.
  • Accurately report the status down to the document level.
  • Track and monitor work in real-time against the specific workflow for each job.

DFWorks Client Job Tracking makes it easy for print and mail operations to optimise production workflows to drive greater operational efficiencies yet still allow for easy reporting and tracking of individual client jobs.   When client jobs are combined for optimal performance or alternate delivery methods are used, it can be a challenge to easily provide client level job information and proof of processing. DFWorks Client Job Tracking simplifies the complex with the ability to easily provide client specific dashboards and reports, so that when individual jobs are co-mingled with other customer’s jobs, you and your clients have all the piece and job level information needed at your fingertips. Whether a document is sent through conventional mail, email or any other channel, you can track document completion, construct a history of events for individual client level documents and provide proof of processing—every time.

  • Provide customer-level reports and proof of processing, even when individual jobs are co-mingled with other customer’s jobs.
  • Track document completion through all channel types.
  • Provide piece level document data from a client perspective.
  • Easily construct a history of events for individual client-level documents.

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