Rapid technology and data growth are transforming the world. This new globalisation has boosted the world economy by the massive international flow of data, and new innovations in technology and data are reinventing the mail and parcel industry. What does this mean if you are not a major player in this space? How do these technological advances help your postal operation? These advances enable postal operations with limited capabilities to expand their reach.
Consumer behaviour has led to continued advances in technology. The more data a consumer is provided with, the more visibility that consumer has over his or her order. This visibility or transparency is a main ingredient in today’s postal operations. For example, when mail or parcels are scanned upon entering a facility, internet-based technology provides customers with real-time tracking information.
BlueCrest brings a non-biased approach to the development of each mail or parcel sortation system and has experience and expertise in designing high-performance solutions. Systems can comprise of a single solution, or can include operational functions from receiving to shipping.
The key is that BlueCrest engineers treat each system as a modular, flexible and scalable solution to accommodate future growth. All software solutions offered integrate people, processes and equipment to meet distribution requirements, including everything from order fulfillment to labour management systems. Each solution’s system design and management software provides real-time control and visibility.
Hardware has always been the anchor that provides efficiency and reliability, but BlueCrest also provides automation that is connected to the data stream, which is essentially a collection of connected hardware components and data solutions.
The automation provides a data collection mechanism and the tools help posts use the data, if desired, to target new business. Businesses understand that automation enables dynamic decision-making and the flexibility to adapt to future business application needs.
One of the ways BlueCrest adds value to posts looking to become more competitive has been through software. SortEngine™ 360 is a knowledge-based multisite platform that provides data required to adapt and optimise courier, express and parcel (CEP) operations in real time, either on-site or remote. The software provides unique value in application flexibility, seamless interface – including CEN interface – exceptional OCR, image capture and reporting.
Postal operations, couriers and parcel handlers require some of the most complex blends of logistics and decision processes. Organisations must continue striving to remain competitive, so having intelligent software and automation is of prime importance.
BlueCrest understands the need for an innovative platform. A platform such as SortEngine 360 has the flexibility to accommodate the latest hardware and client applications. The software provides an array of benefits to the client, such as multi-site network compatibility, being less burden on client IT resources, the ability to customise client specifications, and allowing for continual response to rapid business changes.
Other perks include being implemented in major enterprise entities across the globe, vast depth of engineering experience in a wide variety of environments, easy integration of various system components and technologies, implementation of future system upgrades and expansion, and full use of a comprehensive data stream.